Professional office procedures /

Cooperman, Susan H., 1949-

Professional office procedures / Susan H. Cooperman. - Fifith Edition - Upper Saddle River, N.J. : Pearson/Prentice Hall, c2009. - xxviii, 455 pages. : illustration ; 28 cm. + 1 CD-ROM (4 3/4 in.).

Includes index.

Workplace skills and responsibilities -- Working effectively: time management and interaction with colleagues -- The written word -- Oral communications -- Processing the mail -- Computers in the office -- Information and records management: filing -- Meetings and conferences -- Business travel -- Business terminology -- The office environment and design -- Seeking employment -- The interview and job offer -- Career advancement to management -- Diversity in the workplace: understanding those you work with -- Stress management -- Business etiquette -- Tips of the trade.


System requirements : Windows 2000 XP, Vista ; Macintosh OSX, Version 10.4.

9780135156643 0135156645

2007031111


Office practice--Vocational guidance.

HF5547.5 / .C66 2009

651,02373 / C784P

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