Cooperman, Susan H.,  1949- <br/><br/>
Professional office procedures / 
Susan H. Cooperman. 
 - Fifith Edition 
 - Upper Saddle River, N.J. :  Pearson/Prentice Hall,  c2009. 
 - xxviii, 455 pages. :  illustration ;  28 cm. +  1 CD-ROM (4 3/4 in.). 
<br/><br/> Includes index. 
<br/><br/>Workplace skills and responsibilities -- Working effectively: time management and interaction with colleagues -- The written word -- Oral communications -- Processing the mail -- Computers in the office -- Information and records management: filing -- Meetings and conferences -- Business travel -- Business terminology -- The office environment and design -- Seeking employment -- The interview and job offer -- Career advancement to management -- Diversity in the workplace: understanding those you work with -- Stress management -- Business etiquette -- Tips of the trade. 
<br/><br/><br/>System requirements : Windows 2000 XP, Vista ; Macintosh OSX, Version 10.4. 
<br/><br/><label>ISBN: </label>9780135156643 0135156645 
<br/><br/><label>LCCN: </label>2007031111 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Office practice--Vocational guidance.
<br/><br/><label>LC Class. No.: </label>HF5547.5  / .C66 2009 
<br/><br/><label>Dewey Class. No.: </label>651,02373  / C784P