TY  - BOOK
AU  - Cooperman,Susan H.
TI  - Professional office procedures
SN  - 9780135156643
AV  - HF5547.5 .C66 2009
U1  - 651,02373 22
PY  - 2009///
CY  - Upper Saddle River, N.J.
PB  - Pearson/Prentice Hall
KW  - Office practice
KW  - Vocational guidance
N1  - Includes index; Workplace skills and responsibilities -- Working effectively: time management and interaction with colleagues -- The written word -- Oral communications -- Processing the mail -- Computers in the office -- Information and records management: filing -- Meetings and conferences -- Business travel -- Business terminology -- The office environment and design -- Seeking employment -- The interview and job offer -- Career advancement to management -- Diversity in the workplace: understanding those you work with -- Stress management -- Business etiquette -- Tips of the trade
UR  - http://www.loc.gov/catdir/toc/ecip0724/2007031111.html
ER  -